Each order on SharpReel comes with a 30 day from receipt of your ordered product(s) Money Back Guarantee. Whether you are not happy with your purchase or are not satisfied for any reason, we will make it better by offering a full refund (not including shipping costs), your only responsibility is to get us the product back. (return shipping is paid by you).
Once your shipment arrives, please inspect the packaging first. If the outer packaging is heavily damaged and you are concerned that your item may be broken, contact us immediately before opening it. If your package looks fine, please inspect your item(s) and make sure it is in excellent shape and that the item matches the description. If your product(s) do not arrive in the condition we sent them in, you will get a full refund (not including shipping) your only responsibility is to get us the product back in the condition you received it in. (return shipping is paid by you). Every order is fully insured and will be covered by USPS upon loss, damage or mis-placed shipments.